Computer maintenance
The activity of most modern companies depends on their computer systems, since through them, the commercial and production information and data of the business are processed, transmitted and stored.
Any problem that arises related to the hardware or software used in the company can significantly affect the performance of your computer equipment, and thus the productivity of your employees, who do not have
the time and knowledge necessary to solve them.
In addition to the impact on the productivity of the company, even more serious situations can occur, which involve risks for the very existence of the company, such as the loss of data and information, computer attacks, or the theft of confidential information and industrial secrets.
Having a good computer maintenance service helps you ensure that your systems work correctly, that your company’s computer security is supervised at all times, and that any incident that may arise with your computer equipment is resolved quickly and efficiently.
Why Choose Kiralia's Computer Maintenance Service?
If in your company you do not have internal staff to carry out all the tasks that require professional maintenance of your computer systems, or if you need to complement this staff with qualified external technicians, your best option is to take advantage of using the services of a specialized IT company.
At Kiralia we offer you an outsourced computer maintenance service, either comprehensive or adapted to your specific needs, with which we cover all the aspects that your company needs, and performed by qualified technicians in administration and maintenance of computer systems, with a personalized and close treatment.
We have a HelpDesk service and remote technical support with which you can have the peace of mind of solving your computer problems when they occur, reducing waiting times and travel. Our professionals will be in charge of solving any computer incident, attending to your needs in the most efficient way so that the problem is resolved as soon as possible, either by remote support, telephone assistance, or travel to your office if you are in the Barcelona area or surroundings.
These are some of the tasks that we can help you with:
- Setup, configuration and maintenance of the company’s computer networks, so that the infrastructure that supports your computer systems works optimally.
- Preventive maintenance tasks carried out periodically, to ensure the good condition and correct operation of your computer equipment.
- Formatting, cleaning and fine-tuning of your computers so that they are always up-to-date and up-dated, optimizing their performance and avoiding risks of viruses, malware and security breaches.
- Setup, configuration and commissioning of new work equipment and internal servers.
- Management of registrations, deletions and user permissions in the company’s computer networks, standard equipment configuration and management of VPS servers and virtual desktops.
- Standardization and management of computer equipment purchases, and the setup of your employees’ work equipment.
- Management of automatic backups (online backup), to guarantee the integrity of the company’s data, and the possibility of recovering them in the event of any incident with them.
- Centralized monitoring and systems administration, so that you can control the performance and operation of all the computer equipment in your company in a unified way.
With our computer maintenance service, you will have the personalized IT advice you need for the deployment, configuration and expansion of the best IT infrastructure solutions for your company.
At Kiralia we are the technical partner that your company needs to ensure the proper functioning of your IT infrastructure. We work with Windows computers. We have computer maintenance packs, as well as hours packages, and we also solve specific incidents. Request more information without obligation through our contact form or by phone, and we will be happy to assist you.
Different types of Maintenance in Companies
Corrective maintenance
Preventive Maintenance
Continuous Maintenance
This maintenance focuses on detecting errors in the general configuration of the network or hardware, and applying a reconfiguration or repair, as the case may be, thus avoiding service interruptions. In many occasions, problems do not warn and we only realize when we already have them on top. In this case, the maximum speed would be acted upon, depending on the severity of the incident, to minimize the impact of the fault as much as possible.
It is that carried out regularly and during which the reports offered by the teams are reviewed. If during the review of these, events are observed that alert to a problem that could jeopardize the continuity of production, the customer is immediately notified to make a decision in this regard.
The client must be informed at all times of the state of health of her computer park as well as the advances and innovations in IT that are appearing. This allows the customer, for example, to know what equipment is obsolete, which leads, in most cases, to poor user performance due to not having a good working tool.This would be the main point that differentiates companies that see computing as an expense, when in fact it is an investment.
